How can we help?
For customers
What happens to my face photo?
It's sent securely to our server, analysed, and dropped straight away — we keep the six readings, never the photo. You agree to this before the camera opens.
Is the advice really neutral?
Your plan is built by fixed rules from your readings and answers. Brands and salons can't pay to get into it, and promoted salons are always labelled and never moved above a better match.
How fast is delivery?
Within 4 hours inside our Tricity service area between 10:00 and 20:00, when a nearby wholesaler has the product. Orders after that arrive the next morning. Delivery is ₹49, free from ₹499.
Can I cancel a booking?
Yes, from the booking page, up to 4 hours before. After that, call the salon.
What does Premium add?
Unlimited scans (free accounts get 4 a month), a deeper report, monthly check-ins and 2 expert questions a month. Your free plan never changes because of it.
How do I download or delete my data?
Log in and open Account. You can download everything we hold and delete your account; deletion happens after 7 days unless you change your mind.
For salons and beauty businesses
What's free?
Client records, leads and follow-ups, and GST billing for one user and up to 100 active clients. The face analyzer, packages, loyalty and campaigns are on Starter and Growth.
Do I need to be verified?
Only to be listed in the customer app, show the Verified badge and buy at trade prices. Everything else works from the day you sign up.
How does the booking commission work?
15% of the billed amount (before GST) on services booked through the app. Your own walk-ins and phone bookings are always 0%.
Can I bring my clients from another app?
Yes — import them from a spreadsheet on the Import data page. You can also export everything any time from Settings.
We have several branches or companies.
Add legal entities and branches on Entities and branches. Bills follow each company's GSTIN; reports can be seen per branch or for the whole group.
Request a demo
We'll call you and walk you through it, at your salon or on a video call.
Talk to a person
Every plan, including Free. Monday to Saturday, 10 am to 7 pm (India time). We reply to messages within one working day.